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About Us
About Us
About Us | Shane Butler and Stacy Butler, owners of Butler Insurance Services, are the trusted insurance advisors to protect your assets.
With over 17 years combined experience, Butler Insurance Services has the expertise you need. One of our goals as your trusted insurance advisor is to provide confidence in your decisions to protect the assets you have worked so hard for. We strive to create a relationship of trust where you can be sure that you will get the service and industry expertise you deserve. Our team is committed to your peace of mind and assisting to make the most of your insurance dollar.
The owners Shane and Stacy Butler have been married for 13 years, have 3 young children, and always have family values in mind. Shane is a native of Idaho who served in the US Navy for 8 years. During this time he met Stacy, who has a strong education background. Both have strong ties to the Boise area, and are heavily involved in community service projects. These experiences have defined their desire to always do the very best, both honestly, and ethically for their clients.
Vision and Mission Statement
Vision
Butler Insurance Services, Inc. will be known as the place to buy insurance. By offering trusted, needs based advice, and supporting the activities of the Boise and Meridian Idaho community, we will be a growing, profitable and fun team to work and do business with.
Mission
Butler Insurance Services, Inc. will provide confidiential needs based advise, detailed product knowledge, and unmatched customer service. By doing this, and supporting the activities of the Boise and Meridian, Idaho community. We will develop strong, lasting relationships with our customers and business associates.
Ethics
AGENCY VALUES
Business Ethics & Conduct
Our Code of Ethics reflects our commitment to act with integrity every day. Good judgment and the desire to do what's right is the foundation of our reputation. Our success depends on trust and honesty. In a business that's built on promises, these values are very important.
CONDUCT yourself at all times with integrity, dignity, and truthfulness in order to earn recognition as a trusted and valued advisor and provider of exemplary customer service
PLACE the direct and indirect interests of our clients and policyholders first and above personal gain
RESPOND to the Agency’s customers’ and clients’ needs, providing full and accurate disclosure of all information and analysis that will enable them to make the most informed and appropriate decisions possible
MAXIMIZE the absolute suitability of all product and service recommendations by being sensitive to a customer’s risk tolerance
PROTECT the confidentiality of the agency-customer relationship, both business and personal
IMPROVE professional knowledge and competence through continuing education and personal development
COMPLY at all times with the letter and intent of the law and insurance regulations
In managing the Agency’s business we owe it to ourselves and our reputation, not only to perform at the highest levels of ethics and integrity, but to avoid even the appearance of unethical behavior. At times, it can be difficult to determine what actions are ethical and how the appearance of impropriety can be avoided. The above guidelines will help us in dealing with particular situations and must be followed.